Johannesburg South workshop R350 diagnostic waived when repair proceeds
FMG Digital case studies

Show the work. Explain the decisions.

Our case studies focus on the problem, architecture, implementation and measurable evidence available. We do not manufacture results where enough post-launch data does not yet exist.

CASE STUDY METHOD

Problem → decision → build → evidence

We separate what was implemented from what has actually been measured.

01ProblemWhat was limiting the business?WHY
02BuildWhat did we change?WHAT
03EvidenceWhat can we responsibly claim?PROOF

Live case study

Fix My Gadget customer platform.

Own platform

From repair website to customer operating system

How the public website, Repair Hub, My Devices accounts, invoices, bookings, fleet management, Device Doctor and AI Repair Desk were designed as one connected journey.

Customer accountsDevice + repair records
Repair HubStructured intake + tracking
Device DoctorRetention utility
Business FleetMulti-device workspace
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What we will add later

As verified analytics and Search Console data accumulate, this case study can include measured acquisition and conversion outcomes.

  • No invented traffic percentage.
  • No invented ranking claim.
  • No invented conversion lift.
  • Implementation evidence is shown now.
  • Measured outcome evidence is added when available.
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