A documented handover
The model, fault, existing condition and accessories should remain connected to the repair ticket.
Fix My Gadget · Collection & return
Read published customer feedback and understand the collection, repair and return process. Share an honest review after your experience.

“My Macbook screen needed fixing, Steve did it with so much profiency.”
Search for the business name and check the phone and listing details before reading or leaving feedback. On the listing, open Reviews to read customer experiences or choose Write a review.
The model, fault, existing condition and accessories should remain connected to the repair ticket.
Assessment comes before the quotation. Approve the proposed work and any parts deposit before repair.
Use the ticket and the repair desk for findings, quotation and status updates.
Review the agreed work, testing, invoice and applicable warranty when the device is returned.
An honest review can describe the device, communication, repair decision and handover. Please omit serial numbers, passwords, private addresses and other people’s personal details. Feedback is welcome whether the experience was positive or needs attention.
Clear before you commit
Waived when the approved repair proceeds. Parts and repair work are quoted for the assessed fault.
Standard Johannesburg offering where applicable. Confirm the area, device handling, charge and available window before booking.
Confirm the warranty and part option for the specific quoted repair. Arranged workshop drop-off remains available.
A collection request is reviewed before confirmation. Repair proceeds after the proposed work and any parts deposit are approved. Collection process · Repair policy · Arrange a drop-off
Send the model, fault, photos and area. The repair desk will confirm assessment and collection arrangements. Prefer to drop off? Workshop drop-off is available by arrangement.