Private customer tracker
Know where your repair stands.
Enter the ticket number and the same phone number used in the repair request. The tracker only shows customer-safe updates.
Find your ticket
Repair status lookup
Lost the ticket number? Check the confirmation email or contact Fix My Gadget on 075 046 1725.
Starting a new repair?
Create a structured request and receive a private ticket number.
Start a repair requestOpen My AccountNo ticket loaded yet
Your current status, customer updates, quote and timeline will appear here.