Johannesburg collection & return · Quote before repair075 046 1725
Fix My Gadget

Fix My Gadget Repair Hub

Your repair journey, organised from the first message.

Tell us exactly what failed, attach useful photos, choose drop-off or paid pickup, receive a private ticket number and follow the next steps online.

Start a repair requestTrack an existing repairOpen My Account
Structured requestModel, fault, urgency and data priority.
Private ticketTrack using your ticket and phone number.
Quote controlApprove or decline once a quote is posted.

Start your request

Your repair. One ticket. Clear updates.

Submitting this form creates a repair request, not a final diagnosis or confirmed repair price. Fix My Gadget will review it and contact you.

What device needs help?

What is the main problem?

How should we handle the next step?

Clear before you commit

Assessment. Approval. An arranged return.

Diagnostic assessmentR400

Waived when the approved repair proceeds. Parts and repair work are quoted for the assessed fault.

Collection & returnR300

Standard Johannesburg offering where applicable. Confirm the area, device handling, charge and available window before booking.

Replacement-part warranty3 months on most parts

Confirm the warranty and part option for the specific quoted repair. Arranged workshop drop-off remains available.

A collection request is reviewed before confirmation. Repair proceeds after the proposed work and any parts deposit are approved. Collection process · Repair policy · Arrange a drop-off

Where should we send the ticket?

WhatsApp