Waived when the approved repair proceeds.
Fix My Gadget · Johannesburg
HP laptop repair in Johannesburg.
Screen, battery, charging and motherboard assessment for HP laptops. Send the exact model and fault for compatible parts and a quote before repair.
- Quote before repair
- Kibler Park workshop
- Paid pickup by arrangement

Identify the machine, not only the brand
Photograph the product name and product number on the underside label. A family name such as Pavilion or EliteBook is not a complete part reference. Different product numbers can use different screens, keyboards, battery packs and system boards. If the laptop still starts, include the model information shown by the system as well.
Describe the fault before choosing the part
Include whether the charge indicator responds, whether the connector feels loose and whether a charger warning appears. A battery that does not charge can involve the adapter, DC jack, USB-C charging path, battery or motherboard. We confirm which path needs work before recommending a battery or board.
Choose the repair route
Screen repair
Cracks, flicker and black displays; match the panel type and connector.
Explore options 02Battery and charging
Runtime, warnings and charging-path checks before a battery order.
Explore options 03Motherboard assessment
No power and board faults; compare component repair and compatible replacement.
Explore optionsRepair compatibility and the rest of the laptop
A replacement board must match the relevant configuration, not just the family name. Screen size alone does not identify resolution, connector, touch capability or mounting. A battery must be checked against the actual device and compatible part reference. We confirm the proposed part before ordering.
For a broken hinge, the casing and mounting points can matter as much as the hinge itself. For overheating or shutdown, cooling and power faults need different tests. A quotation for one visible fault should not hide another repair that will be needed to make the device usable.
Protect files and approve the work
Back up important files if the laptop is safe to use. Tell us about encryption, work or school management and any recovery information your IT team controls. A board change or operating-system installation can have different data and setup implications; discuss these before approval.
The R400 diagnostic is waived when the approved repair proceeds. Parts, fitting and any additional work are quoted for your model. Confirm the repair warranty and any deposit before payment. Paid pickup is arranged only after the area, device and available collection window have been agreed.
Supported enquiry families
Examples of HP families you can ask us to assess include Pavilion, EliteBook, ProBook, Envy, Omen. This is not a claim that every model, fault or part is repairable or available. Send the complete model before transport or payment.
Questions before booking
Can you assess my HP laptop?
Send the complete model and symptoms. Feasibility and part availability are checked for your machine, rather than guaranteed for every model.
Can I request collection?
Paid pickup and delivery may be arranged. We confirm your area, the device, collection window and transport quotation before booking.
Will a motherboard replacement keep my files?
That depends on the storage, encryption and work proposed. Explain your backup and data priorities before any approval.
A clear quote before work begins
The assessed fault, compatible part and availability determine the written quote.
Send the area, device size and access details for a transport quotation and available collection window.
